FAQ

Click a question to see the answer.

+ How do your swimsuits fit?

Our swimsuits are true to size. We recommend choosing your usual size.

+ Do you ship globally?

Yes, we ship globally. We use a trusted courier service for international deliveries, with delivery times varying depending on your region.

+ What is your returns and exchange policy?

We want you to love your Neera Swim pieces. If you're not completely satisfied, please contact us within 14 days of receiving your order.

Items must be unworn, unwashed, and in their original condition with tags attached.

To initiate a return, please contact us at hello@neeraswim.com with your order number and reason for return.

+ How should I care for my swimsuit?

Hand wash in cold water after every swim. Dry in shade. Do not air dry in direct sunlight, this will cause the colour to fade. Do not tumble dry.

+ What if I received the wrong order?

If you received the incorrect item, please let our customer service team know by contacting info@neeraswim.com. Please add your Name and Order # in an email and a member of our team will get back to you as soon as possible.

+ How do you price your pieces?

Our prices reflect the design, construction and experience behind each piece, as well as the cost of shipping and duties, which we include in the price so there are no unexpected fees at checkout.

Our reversible pieces are designed to give you two looks in one. Each side is considered as its own design, giving you the versatility of two swimsuits without taking up any additional space in your wardrobe or suitcase.

Our one-piece is priced differently because of the additional design and construction involved. It has been thoughtfully developed around the female form, with considered support, shaping and coverage in areas where women may want a little more comfort and confidence — including after pregnancy, around scarring, or where the body has changed over time.

For us, these details matter. We want our pieces to do more than look beautiful; they should feel considered on the body, too.